Payment made upon order directly thru Etsy. Once an item is being made you cannot cancel it as all items are personalized.
We do our best to ship all orders within 2 business days from the date an order is placed. Orders are shipped via first class mail. If you require your items to be expedited, please contact us for a quote. If you would like insurance please also contact us for a quote as we cannot be responsible for items lost in the mail.
Refunds and Exchanges
As all items are personalized we regret that we cannot accept returns. Exceptions to this would be of course if an item is not as described or if there is an error with your personalization. All customers will receive a proof to approve before any item is made